OP2600017
Opal Pendant · hardware revision C · built 08 Jan 2026 · managed by Chubb Community Care
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2600017
Product Opal Pendant (OPAL)
Hardware revision C
IMEI —
CSID / SmartCare external id CS557608
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-CHB-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Chubb Community Care
Commercial owner Chubb Community Care
SmartCare organisation ORG-CHB-001
Location In the field
Last heard from 19 h ago · 21 Aug 2026, 9:04 am
Warranty In warranty until 07 Jan 2029 · 868 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10304 · from 11 Jan 2026 | Active | $8.90 | 2026-07 |
Where it came from
Built 08 Jan 2026
Production order Before this system
Shipped on —
Activated 11 Jan 2026
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2600017
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.