OP2600119
Opal Pendant · hardware revision C · built 11 Jul 2026 · managed by SecureCall Monitoring
Identity
Everything printed on the label and everything SmartCare holds. Serial OP2600119
Product Opal Pendant (OPAL)
Hardware revision C
IMEI —
CSID / SmartCare external id CS394532
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.6.4
Configuration CFG-SEC-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation SecureCall Monitoring
Commercial owner SecureCall Monitoring
SmartCare organisation ORG-SEC-001
Location Ferrymead — main store · bin A-17-2
Last heard from Never — not yet activated
Warranty In warranty until 10 Jul 2029 · 1052 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 11 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against OP2600119
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.