PA2600002
Pearl Advanced · hardware revision B · built 21 Mar 2026 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial PA2600002
Product Pearl Advanced (PEARL-ADV)
Hardware revision B
IMEI —
CSID / SmartCare external id CS390316
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location In the field
Last heard from 43 h ago · 20 Aug 2026, 9:37 am
Warranty In warranty until 20 Mar 2029 · 940 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10266 · from 06 Apr 2026 | Active | A$8.90 | 2026-07 |
Where it came from
Built 21 Mar 2026
Production order Before this system
Shipped on —
Activated 06 Apr 2026
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0405 | Battery will not hold charge past 12 hours | 26 Oct 2025 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PA2600002
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.