PA2600064
Pearl Advanced · hardware revision B · built 06 Jul 2026 · managed by EVE Personal Alert Systems
Identity
Everything printed on the label and everything SmartCare holds. Serial PA2600064
Product Pearl Advanced (PEARL-ADV)
Hardware revision B
IMEI —
CSID / SmartCare external id CS503871
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-EVE-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation EVE Personal Alert Systems
Commercial owner EVE Personal Alert Systems
SmartCare organisation ORG-EVE-001
Location Ferrymead — quarantine · bin QA-01
Last heard from Never — not yet activated
Warranty In warranty until 05 Jul 2029 · 1047 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 06 Jul 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0558 | Help button not learning to the base unit | 03 Aug 2026 | Received |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PA2600064
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.