PW2200007
Pearl Wristwatch · hardware revision A · built 12 Jun 2022 · managed by Enliven Community Support
Identity
Everything printed on the label and everything SmartCare holds. Serial PW2200007
Product Pearl Wristwatch (PEARL-WW)
Hardware revision A
IMEI —
CSID / SmartCare external id CS183901
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-ENL-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Enliven Community Support
Commercial owner Enliven Community Support
SmartCare organisation ORG-ENL-001
Location In the field
Last heard from Never — not yet activated
Warranty Expired 11 Jun 2025 · 438 days ago
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 12 Jun 2022
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PW2200007
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.