PW2400003
Pearl Wristwatch · hardware revision A · built 13 Jun 2024 · managed by Chubb Community Care
Identity
Everything printed on the label and everything SmartCare holds. Serial PW2400003
Product Pearl Wristwatch (PEARL-WW)
Hardware revision A
IMEI —
CSID / SmartCare external id CS931445
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-CHB-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Chubb Community Care
Commercial owner Chubb Community Care
SmartCare organisation ORG-CHB-001
Location In the field
Last heard from 47 d ago · 06 Jul 2026, 10:01 am
Warranty In warranty until 13 Jun 2027 · 294 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 13 Jun 2024
Production order Before this system
Shipped on —
Activated 25 Jun 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PW2400003
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.