PW2400011
Pearl Wristwatch · hardware revision A · built 28 Mar 2024 · managed by Enliven Community Support
Identity
Everything printed on the label and everything SmartCare holds. Serial PW2400011
Product Pearl Wristwatch (PEARL-WW)
Hardware revision A
IMEI —
CSID / SmartCare external id CS540421
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.3.0
Configuration CFG-ENL-v3
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Enliven Community Support
Commercial owner Enliven Community Support
SmartCare organisation ORG-ENL-001
Location In the field
Last heard from 13 h ago · 22 Aug 2026, 3:00 pm
Warranty In warranty until 28 Mar 2027 · 217 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10548 · from 13 Apr 2024 | Active | $8.90 | 2026-07 |
Where it came from
Built 28 Mar 2024
Production order Before this system
Shipped on —
Activated 13 Apr 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PW2400011
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.