PW2400018
Pearl Wristwatch · hardware revision A · built 15 Aug 2024 · managed by Ryman Village Care Services
Identity
Everything printed on the label and everything SmartCare holds. Serial PW2400018
Product Pearl Wristwatch (PEARL-WW)
Hardware revision A
IMEI —
CSID / SmartCare external id CS696966
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-RYM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Ryman Village Care Services
Commercial owner Ryman Village Care Services
SmartCare organisation ORG-RYM-001
Location In the field
Last heard from 43 h ago · 20 Aug 2026, 10:56 am
Warranty In warranty until 15 Aug 2027 · 357 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10668 · from 05 Sep 2024 | Active | $8.90 | 2026-07 |
Where it came from
Built 15 Aug 2024
Production order Before this system
Shipped on —
Activated 05 Sep 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PW2400018
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.