S72200066
SEVEN Base Unit · hardware revision C · built 31 Aug 2022 · managed by St John Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72200066
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2106 456
CSID / SmartCare external id CS790161
ICCID 8964 0010 4298 93
IMSI 5305739699587
Phone number +64276072179
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-SJM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation St John Medical Alarms
Commercial owner St John Medical Alarms
SmartCare organisation ORG-SJM-001
Location In the field
Last heard from 40 h ago · 21 Aug 2026, 12:24 pm
Warranty Expired 30 Aug 2025 · 358 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 31 Aug 2022
Production order Before this system
Shipped on —
Activated 20 Sep 2022
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0355 | Speaker distorted on two-way voice | 08 Mar 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72200066
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.