S72300071
SEVEN Base Unit · hardware revision C · built 27 Sep 2023 · managed by Freedom Medical Alarms
Identity
Everything printed on the label and everything SmartCare holds. Serial S72300071
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2106 787
CSID / SmartCare external id CS588629
ICCID 8964 0010 4302 87
IMSI 5303595176151
Phone number +64278852393
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-FMA-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Freedom Medical Alarms
Commercial owner Freedom Medical Alarms
SmartCare organisation ORG-FMA-001
Location In the field
Last heard from 35 h ago · 21 Aug 2026, 4:43 pm
Warranty In warranty until 26 Sep 2026 · 34 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10457 · from 10 Oct 2023 | Active | $20.40 | 2026-07 |
Where it came from
Built 27 Sep 2023
Production order Before this system
Shipped on —
Activated 10 Oct 2023
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0370 | Fall detection not triggering on test | 30 May 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72300071
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.