S72400208
SEVEN Base Unit · hardware revision C · built 16 Aug 2024 · managed by Freedom Medical Alarms
Rev-C charge termination reduces backup capacity to about 11 hours against a rated 40. Affected units are to be swapped on a scheduled visit, not left in service.
Identity
Everything printed on the label and everything SmartCare holds. Serial S72400208
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2112 587
CSID / SmartCare external id CS964787
ICCID 8964 0010 4375 00
IMSI 5302146156606
Phone number +64277733714
SIM provider Spark
Network Spark
Firmware 7.4.2
Configuration CFG-FMA-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Freedom Medical Alarms
Commercial owner Freedom Medical Alarms
SmartCare organisation ORG-FMA-001
Location In the field
Last heard from 41 h ago · 21 Aug 2026, 12:28 pm
Warranty In warranty until 16 Aug 2027 · 358 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10811 · from 28 Aug 2024 | Active | $20.40 | 2026-07 |
Where it came from
Built 16 Aug 2024
Production order Before this system
Shipped on —
Activated 28 Aug 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72400208
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.