S7A2500099
SEVEN Base Unit — 916 MHz · hardware revision D · built 05 Apr 2025 · managed by APERS Australia
Identity
Everything printed on the label and everything SmartCare holds. Serial S7A2500099
Product SEVEN Base Unit — 916 MHz (SEVEN-BU-AU)
Hardware revision D
IMEI 3500 0004 2108 965
CSID / SmartCare external id CS798257
ICCID 8961 0010 4329 96
IMSI 5051389062348
Phone number +61443131057
SIM provider Optus
Network Optus
Firmware 7.4.2
Configuration CFG-APR-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation APERS Australia
Commercial owner APERS Australia
SmartCare organisation ORG-APR-001
Location In the field
Last heard from 15 h ago · 22 Aug 2026, 1:07 pm
Warranty In warranty until 04 Apr 2028 · 590 days left
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 05 Apr 2025
Production order Before this system
Shipped on —
Activated 10 Apr 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0390 | Charging cradle not seating | 24 Feb 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7A2500099
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.