S7U2500002
SEVEN Base Unit — UK · hardware revision C · built 16 Feb 2025 · managed by Alertacall Community
Identity
Everything printed on the label and everything SmartCare holds. Serial S7U2500002
Product SEVEN Base Unit — UK (SEVEN-BU-UK)
Hardware revision C
IMEI 3500 0004 2103 842
CSID / SmartCare external id CS395151
ICCID 8944 0010 4270 43
IMSI 2342070546580
Phone number +447786714828
SIM provider EE
Network EE
Firmware 7.3.9
Configuration CFG-ALR-v4
Voice file EN-GB-2.1
Ownership & position
Managing organisation Alertacall Community
Commercial owner Alertacall Community
SmartCare organisation ORG-ALR-001
Location In the field
Last heard from 21 h ago · 21 Aug 2026, 8:34 am
Warranty In warranty until 16 Feb 2028 · 542 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10271 · from 25 Feb 2025 | Active | £19.80 | 2026-07 |
Where it came from
Built 16 Feb 2025
Production order Before this system
Shipped on —
Activated 25 Feb 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7U2500002
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.