Device Registry

One row per serialised unit that has ever left Ferrymead. Serial, IMEI, CSID, ICCID, IMSI and phone number; firmware, configuration and voice-file versions; the organisation managing it today and the one that bought it.

Provisioning queue Trace a build window

In the field

678

Activated, deployed or transferred

In stock

Built, provisioned and on a shelf

Awaiting provisioning

Off the line, not yet in SmartCare

Under repair or returned

In quarantine or at the service centre

Retired

Off the fleet, history retained

17 Manufactured 23 Tested 71 In stock 27 Allocated 34 Shipped 88 Activated 566 Deployed 24 Transferred 15 Returned 11 Under repair 32 Retired

Serial, IMEI, ICCID, CSID or number

Product

Managing organisation

Health

SmartCare

Clear

Matching devices 2

Click a serial for its full record, history and service.

Serial	Product	Rev	IMEI	Number	Firmware	Managing	Entity	Built	Last seen	SmartCare	State
PL2600118	Pearl Personal Help Button	B	—	—	2.2.0	INS LifeGuard	AU	21 Jun 2026	16 h ago	Synced	Transferred
S7A2400096	SEVEN Base Unit — 916 MHz	C	350000042108775	+61444103912	7.2.8	INS LifeGuard	AU	11 Feb 2024	20 h ago	Synced	Transferred