RMA-26-0365
S72500197 · SEVEN Base Unit · raised 03 Jan 2026 by Hannah Beaumont · returned by Chubb Community Care
Days open
12
Closed 15 Jan 2026
Warranty
In warranty
11 Sep 2028
Repair cost
$13.07
Absorbed under warranty
Category
Power
Feeds the fault-category breakdown
What came back
Reported fault
Unit rebooting on mains interruption
Resolution
Repaired and returned
The device
Full record → Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
Firmware 7.4.2
IMEI 350000042112157
Built 12 Sep 2025
Current state Deployed
Location In the field
Close this return
RMA-26-0365 — S72500197
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.