S72500197
SEVEN Base Unit · hardware revision D · built 12 Sep 2025 · managed by Chubb Community Care
Identity
Everything printed on the label and everything SmartCare holds. Serial S72500197
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
IMEI 3500 0004 2112 157
CSID / SmartCare external id CS877181
ICCID 8964 0010 4369 41
IMSI 5305139511634
Phone number +64275313599
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-CHB-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Chubb Community Care
Commercial owner Chubb Community Care
SmartCare organisation ORG-CHB-001
Location In the field
Last heard from 3 d ago · 19 Aug 2026, 10:26 am
Warranty In warranty until 11 Sep 2028 · 750 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10785 · from 02 Oct 2025 | Active | $20.40 | 2026-07 |
Where it came from
Built 12 Sep 2025
Production order Before this system
Shipped on —
Activated 02 Oct 2025
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0365 | Unit rebooting on mains interruption | 03 Jan 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72500197
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.