RMA-26-0375
PA2300044 · Pearl Advanced · raised 11 Feb 2026 by Hannah Beaumont · returned by Ryman Village Care Services
Days open
15
Closed 26 Feb 2026
Warranty
In warranty
08 Sep 2026
Repair cost
$102.48
Absorbed under warranty
Category
Cellular
Feeds the fault-category breakdown
What came back
Reported fault
SIM not registering after a network change
Resolution
Replaced under warranty
Replacement issued S7U2600029
The device
Full record → Product Pearl Advanced (PEARL-ADV)
Hardware revision B
Firmware 2.4.1
IMEI —
Built 09 Sep 2023
Current state Deployed
Location In the field
Close this return
RMA-26-0375 — PA2300044
Closing puts the device back to Deployed unless it is being retired, in which case its monthly service is cancelled and its SIM ceased in the same move.