PA2300044
Pearl Advanced · hardware revision B · built 09 Sep 2023 · managed by Ryman Village Care Services
Identity
Everything printed on the label and everything SmartCare holds. Serial PA2300044
Product Pearl Advanced (PEARL-ADV)
Hardware revision B
IMEI —
CSID / SmartCare external id CS915412
ICCID —
IMSI —
Phone number —
SIM provider —
Network —
Firmware 2.4.1
Configuration CFG-RYM-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Ryman Village Care Services
Commercial owner Ryman Village Care Services
SmartCare organisation ORG-RYM-001
Location In the field
Last heard from 18 h ago · 21 Aug 2026, 10:02 am
Warranty In warranty until 08 Sep 2026 · 16 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| SmartCare Cloud entitlement SUB-10687 · from 01 Oct 2023 | Active | $8.90 | 2026-07 |
Where it came from
Built 09 Sep 2023
Production order Before this system
Shipped on —
Activated 01 Oct 2023
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0375 | SIM not registering after a network change | 11 Feb 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against PA2300044
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.