S72400015
SEVEN Base Unit · hardware revision C · built 18 Aug 2024 · managed by Enliven Community Support
Rev-C charge termination reduces backup capacity to about 11 hours against a rated 40. Affected units are to be swapped on a scheduled visit, not left in service.
Identity
Everything printed on the label and everything SmartCare holds. Serial S72400015
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision C
IMEI 3500 0004 2104 113
CSID / SmartCare external id CS812473
ICCID 8964 0010 4272 89
IMSI 5304994557044
Phone number +64275722916
SIM provider One NZ
Network One NZ
Firmware 7.4.2
Configuration CFG-ENL-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Enliven Community Support
Commercial owner Enliven Community Support
SmartCare organisation ORG-ENL-001
Location In the field
Last heard from 3 d ago · 19 Aug 2026, 10:22 am
Warranty In warranty until 18 Aug 2027 · 360 days left
Service
Billing → | Plan | Status | Monthly | Billed to |
|---|---|---|---|
| Monthly SIM service + SmartCare Cloud SUB-10285 · from 11 Sep 2024 | Active | $20.40 | 2026-07 |
Where it came from
Built 18 Aug 2024
Production order Before this system
Shipped on —
Activated 11 Sep 2024
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
0 RMAs This device has never come back.
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72400015
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.