S72600033
SEVEN Base Unit · hardware revision D · built 16 Jun 2026 · managed by Chubb Community Care
Identity
Everything printed on the label and everything SmartCare holds. Serial S72600033
Product SEVEN Base Unit (SEVEN-BU)
Hardware revision D
IMEI 3500 0004 2104 840
CSID / SmartCare external id CS885379
ICCID 8964 0010 4279 65
IMSI 5306581535190
Phone number +64277322405
SIM provider Spark
Network Spark
Firmware 7.4.2
Configuration CFG-CHB-v4
Voice file EN-NZ-3.0
Ownership & position
Managing organisation Chubb Community Care
Commercial owner Chubb Community Care
SmartCare organisation ORG-CHB-001
Location Ferrymead — quarantine · bin QA-01
Last heard from Never — not yet activated
Warranty In warranty until 15 Jun 2029 · 1027 days left
Service
Billing → No service has been opened.
A service is opened when the device is activated with a provider.
Where it came from
Built 16 Jun 2026
Production order Before this system
Shipped on —
Activated —
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0578 | Help button not learning to the base unit | 19 Aug 2026 | Quarantine |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S72600033
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.