S7U2200047
SEVEN Base Unit — UK · hardware revision C · built 16 Nov 2022 · managed by Scotcare Monitoring
Identity
Everything printed on the label and everything SmartCare holds. Serial S7U2200047
Product SEVEN Base Unit — UK (SEVEN-BU-UK)
Hardware revision C
IMEI 3500 0004 2113 288
CSID / SmartCare external id CS487477
ICCID 8944 0010 4382 34
IMSI 2348994151653
Phone number +447744060232
SIM provider EE
Network EE
Firmware 7.3.9
Configuration CFG-SCT-v4
Voice file EN-GB-2.1
Ownership & position
Managing organisation Scotcare Monitoring
Commercial owner Scotcare Monitoring
SmartCare organisation ORG-SCT-001
Location In the field
Last heard from 17 h ago · 21 Aug 2026, 11:29 am
Warranty Expired 15 Nov 2025 · 281 days ago
Service
Billing → This device is live with nothing billing against it.
It is in the field and reporting, and no monthly charge has ever been raised for it. This is exactly what the billing reconciliation looks for.
Where it came from
Built 16 Nov 2022
Production order Before this system
Shipped on —
Activated 23 Nov 2022
SmartCare sync
Queue → No synchronisation attempts recorded.
Service history
1 RMA | RMA | Fault | Raised | Status |
|---|---|---|---|
| RMA-26-0330 | Fall detection not triggering on test | 09 Mar 2026 | Closed |
Transfer to another organisation
SmartCare permits a device to move between organisations. The subscription moves with it.
Raise an RMA
Against S7U2200047
Change the device state
The lifecycle the discovery call set out, start to finish.
Retiring a device cancels its subscription and ceases the SIM in the same move, so it cannot keep billing after it comes off the fleet.